Privacy Notice

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1. What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

2. When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

3. How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
. To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
. To improve our website in order to better serve you.
. To allow us to better service you in responding to our customer service requests.
. To administer a contest, promotion, survey or other site feature.
. To quickly process your Orders and Queries

4. How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology thro our payment gateway vendors.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. Do we use cookies?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookies is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.

6. Third Party Disclosure?
Wedo not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other users

7. Third Party Links?
We do not include or offer third party products or services on our website.

8. Google?
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We have not enabled Google AdSense on our site but we may do so in the future.
9. COPPA (Children Online Privacy Protection Act)?
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.

10. Can Spam Act?
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
. Send information, respond to inquiries, and or other requests or questions
. Process orders and to send information and updates pertaining to orders
. We may also send you additional information related to your product and or service.
. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred 
To be accordance with CANSPAM we agree to the following:
. Not use false, or misleading subjects or email addresses.
. Identify the message as an advertisement in some reasonable way
. Include the physical address of our business or site headquarters
. Allow users to unsubscribe by using the link at the bottom of each mail
If at any time you would like to unsubscribe from receiving future emails, you can . Follow the instructions at the bottom of each mail.

Changes to this Privacy Policy
Brother’s Factory Outlet (M) SdnBhd reserves the right to modify, update and change this policy at our discretion at any given time without prior notice.

Contacting Us:
If there are any questions regarding this privacy policy you may contact us using the information below.
BROTHER’S FACTORY OUTLET (M) SDN BHD 
No.17C, Jalan SS6/12,
Kelana Jaya 47301 Petaling Jaya,
Selangor Darul Ehsan Malaysia.
Tel : +603 7803 8911 (Office) / 03 7880 9034 (Outlet)
Fax:+603 7803 8407
Email:sales@brothers.com.my